Who it’s for
Multiple crews or locations — and a website that is overdue for replacing. This is the whole front door, built and run for you.
What’s included
- Everything in Plus
- Your website, designed and built — up to five pages, hosted, backed up, with two content edits a month
- Unlimited call types and knowledge base
- Escalation that keeps trying — tech one, then tech two, then the on-call number, then takes a message. A different tree after hours.
- Multi-location and multi-department routing on one number
- Calls back everyone who hung up or got missed
- Two-way CRM so it can answer “where is my technician?” from live job data
- Quarterly rebuild — full transcript audit and script rewrite, not just tuning
- Priority same-business-day support and a named account owner
Is 2,500 minutes enough?
Busy operations with several people answering phones land here. At a typical three to five minute call, 2,500 minutes covers roughly 500 to 833 conversations a month — about seventeen to twenty-eight a day. Spam and robocalls are filtered before they reach you, and blocked calls don’t count against your minutes.
How it works
We build your agent from your real calls, not a template. You approve the script before it answers anyone. Go-live takes seven to ten business days from the day we get your information, and you can reach a person in Chattanooga when something needs changing.
