AI receptionist pricing for Chattanooga businesses
Three plans. What separates them is how many minutes you get and how much the agent does after it picks up — take a message, book the job, or run the whole front door. These are the prices on the product pages, not a starting point that moves after a sales call. Pick by your real call volume, not by the feature list, and there is arithmetic below for working that out.
Starter
AI Receptionist + Web Chat
One person or a small crew on a single number, losing calls while you are on a ladder, under a sink, or already on the other line.
$749 one-time setup — built, trained and tested before it answers anyone
- 500 talk minutes a month
- 100 to 167 conversations, at a three-to-five-minute call
- 3 to 6 a day
- $0.30 per minute over the cap
- Answers every call 24/7 — nights, weekends, lunch, and while you are already on the line
- Speaks English and Spanish
- Filters spam and robocalls before they reach you
- Recording, transcript and a written summary of every call
Show all 9 features
- Message texted and emailed to you within minutes of hanging up
- Texts the caller back with your booking link
- Website chat widget running on the same knowledge base
- One local 423 number, ported or new
- Your own login to see every call, listen back, and read who called and why
Live in 7 to 10 business days
Plus
AI Customer Support Agent + Web Chat
A business with a crew, a calendar and a CRM you actually check — where a missed call is a missed job, not just a missed message.
$1,299 one-time setup — built, trained and tested before it answers anyone
- 1,000 talk minutes a month
- 200 to 333 conversations, at a three-to-five-minute call
- 7 to 11 a day
- $0.25 per minute over the cap
- Everything in Starter
- Books straight into your calendar — Google, Outlook, Jobber, Housecall Pro or ServiceTitan
- Warm transfer to up to three people, with a spoken hand-off so nobody repeats themselves
- Every call pushed into your CRM as a lead
Show all 8 features
- Up to five call types — new customer, existing job, emergency, vendor, sales call
- Sends the caller a text mid-call: an address, a quote link, a form
- Alerts to three people, each with their own routing rules
- Monthly review call — we listen to real calls together and retune it
Live in 7 to 10 business days
Pro
AI Assistant + Advanced Support
Multiple crews or locations — and a website that is overdue for replacing. This is the whole front door, built and run for you.
$2,299 one-time setup — built, trained and tested before it answers anyone
- 2,500 talk minutes a month
- 500 to 833 conversations, at a three-to-five-minute call
- 17 to 28 a day
- $0.20 per minute over the cap
- Everything in Plus
- Your website, designed and built — up to five pages, hosted, backed up, with two content edits a month
- Unlimited call types and knowledge base
- Escalation that keeps trying — tech one, then tech two, then the on-call number, then takes a message. A different tree after hours.
Show all 9 features
- Multi-location and multi-department routing on one number
- Calls back everyone who hung up or got missed
- Two-way CRM so it can answer “where is my technician?” from live job data
- Quarterly rebuild — full transcript audit and script rewrite, not just tuning
- Priority same-business-day support and a named account owner
Live in 10 to 15 business days
Checkout here reserves your build — the Ai Chattanooga team sets billing up with you directly rather than taking a card on this page.
Billed minutes are live talk time only. Spam and robocalls are screened out before they reach you and do not count against your minutes. Month to month. Cancel with 30 days’ notice by emailing info@aichattanooga.com — it is not a retention phone call you have to win.
Checkout here reserves your build — the Ai Chattanooga team sets billing up with you directly rather than taking a card on this page.
Every plan, including the cheapest one, answers 24 hours a day, speaks English and Spanish, screens spam and robocalls, records and transcribes every call, and sends you a written summary. Those are table stakes in this category and none of them are held back to push you up a tier.
Work out your own minutes before you pick a plan
Nobody can tell you which plan you need without knowing how often your phone rings. You already have that data — it is in your call log. Five minutes with it beats a guess.
Count one real week
Open your phone’s call log or your carrier’s online statement and count the inbound calls from last week. Count the ones you missed or sent to voicemail separately — that number matters in step 3.
Turn the week into a month
Multiply by 4.3. That is 52 weeks divided by 12 months, not a round-up. Twelve calls a week is about 52 calls a month.
Decide what the agent actually answers
Everything, only the calls you do not pick up, or only nights and weekends. Only the calls it answers cost you minutes. A one-truck operation that keeps answering its own phone and only forwards the misses will use a fraction of what a shop that forwards everything uses.
Multiply by minutes per call
A real call — name, callback number, address, what is wrong, when you can come — runs three to five minutes. Use four if you are not sure. So 52 calls times 4 minutes is about 208 minutes.
Add a cushion, then read the grid
Add about a quarter for your busy season, a storm week, or the month a competitor closes. 208 plus a quarter is about 260 minutes, which sits comfortably inside Starter. Then read the cushioned number against the caps. Under a cap, that is your plan — do not buy the next one up for a hundred minutes of headroom. A little over a cap, staying put and paying the overage is usually cheaper: moving up only wins past about 767 minutes on Starter and about 1,480 on Plus, which is where the extra monthly finally costs less than the overage would. Past Pro’s 2,500 there is no plan above, so you budget for the overage. Either way, after month one your login shows exactly what you used, and moving is a change to next month’s invoice.
Three worked examples
One truck, still answers his own phone
He picks up when he can. Ten calls a week get missed while he is under a sink or driving.
- 10 missed calls a week x 4.3 = about 43 calls a month
- 43 calls x 4 minutes = about 172 minutes
- Plus a quarter for the busy season = about 215 minutes
- Starter, with room to spare
Small crew, everything rolls to the agent first
The office line is forwarded all the time. Eight calls a day, five days a week, and the agent books them into the calendar.
- 8 calls a day x 5 days = 40 calls a week
- 40 x 4.3 = about 172 calls a month
- 172 calls x 4 minutes = about 688 minutes
- Plus a quarter = about 860 minutes, comfortably inside Plus
Two locations, six days a week
Twenty calls a day between both locations, routed by department off one number.
- 20 calls a day x 6 days = 120 calls a week
- 120 x 4.3 = about 516 calls a month
- 516 calls x 4 minutes = about 2,064 minutes
- Plus a quarter = about 2,580 minutes — Pro, with roughly 80 minutes of overage in a heavy month
That last example is the honest version of this arithmetic: a busy month can run past the cap, and we would rather you read that here than find it on an invoice. After the first month your login shows exactly how many minutes you actually used, and moving up is a change to next month’s invoice. Guessing high costs you every month; guessing low costs you the overage rate on the difference, and the overage rate is printed below.
The three plans side by side
| Feature | Starter | Plus | Pro |
|---|---|---|---|
| Included minutes per month | 500 | 1,000 | 2,500 |
| Monthly | $99 | $179 | $299 |
| One-time setup | $749 | $1,299 | $2,299 |
| Overage per minute | $0.30 | $0.25 | $0.20 |
| Answers 24/7, every call | ✓ | ✓ | ✓ |
| Blocks spam and robocalls (not billed) | ✓ | ✓ | ✓ |
| English and Spanish | ✓ | ✓ | ✓ |
| Recording, transcript and summary of every call | ✓ | ✓ | ✓ |
| Website chat widget on the same knowledge base | ✓ | ✓ | ✓ |
| Local 423 number, ported or new | ✓ | ✓ | ✓ |
| Your own login to every call | ✓ | ✓ | ✓ |
| Books into your calendar | — | ✓ | ✓ |
| Warm transfer to a person | — | Up to 3 people | Full escalation tree |
| Pushes every call into your CRM | — | ✓ | Two-way sync |
| Call types handled | General intake | Up to 5 | Unlimited |
| Texts the caller mid-call | — | ✓ | ✓ |
| Calls back missed and hung-up callers | — | — | ✓ |
| Multi-location / multi-department routing | — | — | ✓ |
| Your website, built and hosted (up to 5 pages) | — | — | ✓ |
| Tuning | Included at launch | Monthly review call | Quarterly rebuild + priority support |
| Typical build time | 7–10 business days | 7–10 business days | 10–15 business days |
| Start with Starter | Start with Plus | Start with Pro |
How the billing works
The most common complaint people write about services like this one is not the technology. It is the invoice — overage nobody warned them about, spam that ate the plan, and no way to check the math. So here is the whole billing policy on the page you buy from, before you buy.
What counts as a minute
Billed minutes are live talk time only — the time the agent and your caller are actually on the line together. A ring with no answer is not talk time. A robocall that never reaches you is not talk time.
Spam and robocalls do not eat your minutes
Spam and robocalls are screened out before they reach you and do not count against your minutes. Every call that did count is in your login with its recording, transcript and summary, so if a charge looks wrong you can listen to the call it came from and we sort it out from the actual recording, not from memory.
What happens when you approach the cap
You get told before you reach it. Nothing switches off and no caller hits a dead line — the agent keeps answering and the extra minutes bill at your plan’s published rate. The point of the warning is that you get to decide: leave it, move up a plan, or narrow what the agent picks up.
Overage, and what it is next to
Past your included minutes, extra minutes bill at $0.30 a minute on Starter, $0.25 on Plus and $0.20 on Pro. Published overage across the self-serve AI receptionist plans we checked in August 2026 ran $0.35 to $0.48 a minute, so every one of our rates sits below that whole band. Those were Dialzara’s and Signpost’s own published pricing pages — go and check them, and check that these numbers still hold by the time you read this.
Month to month, and leaving is not a fight
Month to month. Cancel anytime with 30 days’ notice. No auto-renewing term and no cancellation fee. Email info@aichattanooga.com or call — it is not a retention phone call you have to win. The terms page says the same thing, on purpose, because in this category the sales page and the contract often disagree — read it and hold us to it. Your number stays yours too: if you ported it in, it ports out; if we provisioned it, it transfers to whichever carrier you name.
The setup fee buys work, and it is not refundable
Setup fees cover onboarding work that is delivered to you and are not refundable, because by the time you would ask for it back you already have the thing it paid for: call flows written from your real calls and your last few weeks of voicemails, the voice chosen, your prices, hours, service area and policies loaded into the knowledge base, the number ported or provisioned, and test calls run with you on the line. It is itemized before you pay it. Setup fees are normal here and not just for out-of-town software — national platforms in this category charge one on their cheapest tier, and Chattanooga agencies charge them on recurring work too.
Questions people ask before they buy
Can I keep my current phone number?
Yes. Port it in and it works exactly as it does now. If you would rather leave your line alone, you get a local 423 number and forward to it — all calls, only the calls you do not pick up, or only after hours and weekends. Either way the number is yours to take with you: if we provisioned it, it transfers to whichever carrier you name.
Can I change plans later?
Yes. It is month to month, so moving up or down changes your next invoice rather than starting a new agreement. Moving up often means real build work — a calendar connection, more call types, another person on the transfer list — and we agree on that before any of it happens. Moving down is just a change to the minutes.
What happens the moment the agent cannot handle something?
It stops guessing. Aiden answers from the knowledge base built with you. Outside of that he takes a message — or, on Plus and Pro, hands the caller to a person, whichever you set. If a caller asks whether they are talking to an AI, he says yes. Every call is recorded, transcribed and summarized, so a wrong answer is visible the same day and gets fixed in the prompt instead of quietly repeating for a month.
Do you record calls, and what do I have to tell callers?
Every call is recorded, transcribed and summarized on every plan — that is how you audit both the agent and your bill. What you are required to disclose is a legal question and we are not lawyers; ask yours. What we can do is put whatever notice you want at the top of the greeting, in your words, change its wording whenever you say, and show you the exact script before it goes live.
If we part ways, what do I take with me?
You keep your recordings, your transcripts, your customer data and the material you gave us, and we export them on request. The agent configuration and prompts stay with us. On Pro your website content and your domain are yours from day one, and your number goes with you. The terms page sets out the same split — read it before you sign. Thirty days’ notice, no term to run out first.
Isn’t a human answering service better?
Sometimes. A person handles the strange call better than any agent does. It also costs a great deal more. A human answering service at 500 minutes ran $649 to $1,725 a month over the same check. A full-time receptionist in Chattanooga costs more again once you load in benefits, and still goes home at five.
Why is the setup fee different on each plan?
Because the build is different. Starter is one call flow, one number, one knowledge base — 7 to 10 business days from the day your intake material lands. Plus adds the calendar, the CRM, warm transfer to up to three people and up to five call types in the same 7 to 10 business days. Pro adds multi-location routing, two-way CRM and a website of up to five pages, which is why it takes 10 to 15 business days from the day your intake material lands. The monthly reflects minutes. The one-time reflects work.
Can I hear it before I pay anything?
Yes, and you should. Call 423-847-2828 and talk to Aiden. He is trained on this business, so ask him what each plan costs, ask how the minutes work, ask him straight out whether he is an AI, then ask him to have a person call you back. That is a live working agent on a real number, not a recording of a demo. If he handles your questions badly, do not buy.
Hear it before you decide
The fastest way to judge this is to be the caller. Aiden answers our own 423 number and the same agent runs the web demo. He is trained on Ai Chattanooga itself — the plans, what is in each one, how the minutes work, how the build goes. Try interrupting him, ask him what a plan costs, ask him to have a person call you back, or try to sell him something.
Not sure which plan?
Ask the agent — it knows the plans, the minutes and the overage rates. Or ask a person and we will work it out with you.